Cookie Policy

Last updated: 16 June 2026

This Cookie Policy explains how MyCyberScan (“MyCyberScan”, “we”, “us”, or “our”) may use cookies and similar technologies when you visit or use our website, including our pages, forms, checkout features, payment-related features, contact features, and related online services.

This Cookie Policy should be read together with our Privacy Policy, Terms of Use, Refund Policy, Security Practices, and other policies available through our Legal hub.

Quick Summary

MyCyberScan may use cookies and similar technologies to help our website operate securely and reliably, support forms and checkout processes, reduce spam or abuse, maintain temporary sessions, and support service delivery.

We do not currently use cookies for advertising, behavioural profiling, targeted advertising, marketing pixels, embedded social media feeds, or third-party advertising tracking.

If this changes in the future, we may update this Cookie Policy and, where required by applicable law, seek consent before using non-essential cookies or similar technologies.

1. What Are Cookies?

Cookies are small text files that may be placed on your device when you visit a website. Cookies can help websites operate, remember temporary technical information, support security, process forms, maintain sessions, and enable checkout or payment-related functionality.

Similar technologies may include:

• scripts;
• pixels;
• tags;
• local storage;
• session storage;
• device identifiers;
• browser identifiers;
• security tokens;
• fraud-prevention signals; and
• other technologies used to operate, secure, maintain, or improve a website.

In this Cookie Policy, references to “cookies” include cookies and similar technologies unless the context requires otherwise.

2. How MyCyberScan Uses Cookies

MyCyberScan may use cookies and similar technologies to:

• operate and maintain our website;
• allow website pages, forms, checkout features, and contact features to function correctly;
• support payment, checkout, order, and service-request processes;
• help protect the website against spam, fraud, abuse, misuse, unauthorised access, and security threats;
• maintain temporary website sessions;
• prevent form, checkout, or submission errors;
• support technical performance, reliability, and website availability;
• remember basic technical or session information where needed;
• help verify legitimate website activity;
• support legal, technical, operational, payment, security, and record-keeping requirements; and
• assist with service fulfilment where cookies are necessary for the website to work as intended.

Cookies are not the main way MyCyberScan collects information for scan requests. Scan request information is primarily collected from information users submit directly through our website, forms, checkout process, email communications, or official contact channels.

3. Types of Cookies We May Use

The types of cookies used on our website may depend on our website configuration, WordPress settings, form tools, checkout tools, payment providers, security tools, hosting environment, browser settings, and third-party service providers.

Cookie Type	Purpose	Essential?
Essential website cookies	Help the website load, operate, display pages, process basic requests, and maintain core functionality.	Usually yes
Form and session cookies	Help forms, contact features, scan request submissions, checkout sessions, and temporary website sessions work correctly.	Usually yes
Security and anti-abuse cookies	Help detect, prevent, or respond to spam, fraud, suspicious activity, misuse, unauthorised access attempts, and security risks.	Usually yes
Payment and checkout cookies	Help support checkout, payment processing, transaction security, fraud prevention, order confirmation, and service fulfilment.	Usually yes
Functional cookies	Help remember limited technical or session information where needed for website operation or user-requested functionality.	Depends on purpose
Analytics cookies	Used to measure website usage or visitor activity.	Not currently used by us
Advertising or marketing cookies	Used for advertising, behavioural tracking, profiling, remarketing, or targeted advertising.	Not currently used by us
Embedded content cookies	May be used by third-party embedded videos, maps, social media feeds, or media widgets.	Not currently used by us

4. Essential Cookies

Essential cookies are necessary for our website to operate properly.

These cookies may support:

• page loading;
• website security;
• form submissions;
• contact form functionality;
• checkout functionality;
• payment processing;
• transaction security;
• fraud prevention;
• spam prevention;
• session continuity;
• error prevention;
• service-request functionality; and
• other technical website functions.

Without essential cookies, some parts of the MyCyberScan website may not work correctly.

5. Form and Session Cookies

When you submit a form, contact us, request a MyCyberScan service, or use checkout-related features, temporary cookies or session technologies may be used to help process the request.

These cookies may help:

• maintain your session while using the website;
• reduce form errors;
• support secure form submission;
• prevent duplicate or failed submissions;
• support checkout continuity;
• assist with order or service-request confirmation; and
• help us operate the website reliably.

These cookies are used for operational purposes and are not intended for advertising, behavioural profiling, or targeted marketing.

6. Security and Anti-Abuse Cookies

MyCyberScan may use cookies and similar technologies to help protect our website, users, systems, forms, checkout processes, and services.

These technologies may help detect, prevent, investigate, or respond to:

• spam;
• bot activity;
• fraud;
• suspicious activity;
• malicious traffic;
• unauthorised access attempts;
• abuse or misuse of our website;
• payment or checkout risks;
• form misuse;
• service misuse; and
• other technical or security threats.

Security-related cookies may be set by MyCyberScan, our website platform, our hosting environment, security tools, anti-spam tools, payment providers, or other technical service providers.

7. Payment and Checkout Cookies

Where payments are made through our website, cookies or similar technologies may be used by MyCyberScan or payment-related service providers to support:

• checkout functionality;
• transaction security;
• fraud prevention;
• payment processing;
• order confirmation;
• payment status updates;
• error prevention;
• record-keeping; and
• service fulfilment.

Payment and checkout cookies may be necessary to complete a transaction or provide the service requested by the user.

Payment providers and checkout-related service providers may also use their own cookies, technologies, systems, security measures, privacy practices, and data-handling processes. MyCyberScan does not control every cookie or technology used by third-party payment providers.

For payment, refund, and service terms, please also read our Terms of Use and Refund Policy.

8. Analytics, Advertising, and Marketing Cookies

MyCyberScan does not currently use cookies for:

• advertising;
• behavioural tracking;
• marketing profiling;
• retargeting;
• remarketing;
• third-party advertising networks;
• marketing pixels;
• targeted advertising;
• embedded social media tracking; or
• third-party analytics tracking.

If we introduce analytics, advertising, marketing, behavioural tracking, profiling, or similar non-essential technologies in the future, we may update this Cookie Policy and take any consent steps required by applicable law before using those technologies.

9. Embedded Content Cookies

MyCyberScan does not currently use embedded content such as embedded videos, maps, social media feeds, or third-party media widgets.

If embedded content is added in the future, third-party providers may use their own cookies or similar technologies. Those third-party technologies may operate under the relevant provider’s own privacy, cookie, and data-handling practices.

If our use of embedded content changes in a way that affects cookies or similar technologies, we may update this Cookie Policy.

10. Third-Party Cookies and Service Providers

Some cookies or similar technologies may be set by third-party providers that help us operate, secure, maintain, or provide our website and services.

These providers may include, depending on our website configuration:

• hosting providers;
• website platform providers;
• WordPress plugins or technical tools;
• form providers;
• checkout providers;
• payment processors;
• fraud-prevention providers;
• anti-spam providers;
• security providers;
• email or notification providers; and
• other operational service providers.

Third-party cookies are controlled by the relevant third-party provider. MyCyberScan does not control all third-party cookies, technologies, systems, security measures, privacy practices, or data-handling practices.

Where applicable, users should review the privacy and cookie information of relevant third-party providers.

11. Cookies and Personal Information

Cookies and similar technologies may collect or process technical information, which may include:

• IP address;
• browser type;
• device type;
• operating system;
• session information;
• pages visited;
• time and date of visits;
• checkout or transaction-related technical data;
• security and fraud-prevention signals;
• referring page or source;
• approximate location information;
• technical identifiers; and
• other information generated through website use.

Some of this information may be considered personal information under applicable privacy laws.

Any personal information collected or processed through cookies or similar technologies will be handled in accordance with our Privacy Policy.

12. Cookies and MyCyberScan Submissions

MyCyberScan collects scan request information primarily through information users submit directly through:

• our website;
• intake forms;
• checkout processes;
• email communications;
• official contact channels; and
• other user-directed submissions.

Cookies are not the main method by which we collect scan request information.

Information submitted directly by users, including information submitted for a scan, is handled in accordance with our Privacy Policy, Terms of Use, Security Practices, and any applicable service terms.

Users are responsible for ensuring that any information they submit to MyCyberScan is accurate, lawful to submit, and submitted in accordance with our Terms of Use.

13. Consent and Cookie Choices

Where cookies are strictly necessary for the operation, security, checkout, payment processing, fraud prevention, form functionality, or service delivery of our website, they may be used without separate cookie consent where permitted by applicable law.

Where required by applicable law, MyCyberScan will seek consent before using non-essential cookies, including cookies used for advertising, behavioural tracking, marketing, profiling, analytics, or similar purposes.

At this time, MyCyberScan does not intentionally use analytics, advertising, marketing, behavioural tracking, targeted advertising, or embedded-content cookies.

If this changes in the future, we may update this Cookie Policy and use appropriate consent or preference-management steps where required by applicable law.

14. Managing or Disabling Cookies

You can usually manage, block, or delete cookies through your browser settings. Most browsers allow users to:

• delete existing cookies;
• block some or all cookies;
• block third-party cookies;
• receive alerts before cookies are stored; and
• manage site-specific cookie permissions.

Your browser settings are controlled by you and your browser provider, not by MyCyberScan. The steps for managing cookies may vary depending on your browser, device, operating system, and settings.

If you disable or block cookies, parts of the MyCyberScan website may not function correctly. This may affect:

• forms;
• checkout;
• payment processing;
• service requests;
• security features;
• fraud-prevention features;
• session continuity;
• contact features; and
• other website functionality.

15. How Long Cookies Remain on Your Device

Cookies may remain on your device for different periods depending on their purpose.

Session cookies usually expire when you close your browser.

Persistent cookies may remain on your device for a longer period unless they expire automatically or are deleted by you.

The exact duration of cookies may vary depending on:

• website settings;
• browser settings;
• device settings;
• technical requirements;
• security requirements;
• checkout functionality;
• payment provider settings;
• fraud-prevention requirements;
• third-party provider settings; and
• legal, operational, or record-keeping requirements.

Where possible, MyCyberScan aims to use cookies and similar technologies in a way that is proportionate to the purpose for which they are used.

16. No User Accounts

MyCyberScan does not currently require users to create website accounts.

Our services are generally handled through website forms, checkout or payment processes, email communications, and official contact channels.

If account-based features are added in the future, this Cookie Policy may be updated to reflect any account, login, authentication, session, or security cookies that may be used.

17. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our website, technology, payment processes, checkout systems, security requirements, legal requirements, business operations, third-party service providers, or cookie practices.

The updated version will be posted on our website with a revised “Last updated” date.

Your continued use of our website after an updated Cookie Policy is published means you acknowledge the updated Cookie Policy, to the extent permitted by applicable law.

If we introduce non-essential cookies or similar technologies that require consent under applicable law, we will take appropriate consent steps where required.

18. Contact Us

If you have any questions about this Cookie Policy or our use of cookies and similar technologies, you can contact us anytime.

Where an email address is necessary, you may contact us at official@mycyberscan.com.

For more information about how we handle personal information, please read our Privacy Policy. For broader website and service terms, please read our Terms of Use.